Support

How can we help?

Answers to the most common questions, or reach us directly below.

Frequently asked questions

Where is my order?

You'll receive a shipping confirmation email with tracking as soon as your order ships — usually within 1-2 business days. Orders typically arrive within 5-7 business days across the US.

What is your return policy?

We offer a 30-day return window on all unused items in their original packaging. Email us and we'll walk you through the process.

How does the warranty work?

Every product includes a 1-year warranty against manufacturing defects. If something isn't right, reach out with your order number and photos, and we'll make it right.

Do you ship internationally?

Currently we ship within the United States. We're working on expanding — join our newsletter to be the first to know when we do.

What payment methods do you accept?

We accept all major credit cards, as well as popular digital wallets available at checkout.

Can I change or cancel my order?

If your order hasn't shipped yet, email us right away and we'll do our best to update or cancel it.

Formulário de contato